Please note that as of the 25th May 2018 our database prior to this will have been deleted completely.
Our computers use some of the best security options available.
Anyone who has dealt with us over the last almost two decades knows (probably to our detriment) we only send out emails once in a blue moon.
We don't do Cookies - apart from the occasional Chocolate digestives - because again to our detriment we don't do re-marketing. Might in the future but it will appear in the PP somewhere once I have figured out what it is and what to do with it. If it takes too much time then it won't happen.
The only personal information on our computer / website we have/ had / or will have is your name, address, telephone number and email address which has always been in the past given to us freely. You have probably got more on your mobiles about family and friends than we have about clients.
If you have purchased goods or services in the past or are about to then of course we have a record of what you have had, but any financial information is done through our financial service providers PayPal and our shopping cart hosts Mal’s ecommerce. We have absolutely no idea what your credit/debit card information is and would not have any interest in knowing or storing it - cannot remember ours half of the time so seriously don't want yours.
We at present use The Royal Mail for deliveries so we have to tell them your name and address or you won’t get your order.
The only third party buttons on our websites are probably to DotGo. If we are doing an event somewhere then we will put the website address but not a hyperlink. If you go off to someone else's website then I have to tell you to read their PP and we have no control over their content.
We will never divulge your information to third parties unless we are compelled to by law. If you want to read the full legal jargon then read on:
Data: collectively all information that you submit to Crystals by Enchantment via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
We or us: Crystals by Enchantment
User or you: any third party that accesses the Website and is not either (i) employed by Crystals by Enchantment and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Crystals by Enchantment and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, https://www.crystalsbyenchantment.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
We may collect the following Data, which includes personal Data, from you:
For purposes of the Data Protection Act 1998, Crystals by Enchantment is the "data controller".
We will retain any Data you submit for an unlimited period.
Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
Crystals by Enchantment may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website - we work in partnership with PayPal for payments and Mal's ecommerce for our Shopping Cart . The providers of such services have access to certain personal Data provided by Users of this Website. Crystals by Enchantment works with The Royal Mail to deliver your purchases so will disclose your name and address to them.
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
You are free to peruse our website without entering any personal or sensitive data, but to use all features and functions available on the Website, you may be required to submit certain Data.
You have the right to ask for a copy of any of your personal Data held by Crystals by Enchantment (where such Data is held) on payment of a small fee, which will not exceed £10.
Data security is of great importance to Crystals by Enchantment and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Crystals by Enchantment by email at firstname.lastname@example.org.
First published on Tue 15 05 2018