These terms are really simple - if you book an appointment please turn up. The following is from my Blog and sometimes I write things and then think whoops – maybe not - but I am not one to change my mind easily so I let them stand. As I don’t know if anyone actually reads my Blog apart from my brother I just carry on.
The technical terms i.e cost etc are on the relevant web pages but:
For therapy to be most effective, it is important to attend sessions that have been booked as agreed. If you are unable to attend your appointment, please let me know as soon as possible. If you cancel more than 72 hours before your appointment, you will automatically be refunded. If you cancel less than 72 hours before your appointment then you will still be charged for this.
If for any unforeseen circumstance I need to cancel your appointment, I will notify you as soon as possible and I will either rearrange this appointment for you or provide you with a refund.
If a client attends the session under the influence of alcohol, drugs, or becomes abusive during the session, I reserve the right to cancel that session immediately and that session will still be charged for.